MonMonchhoa takes your information security seriously. This policy explains what information we collect, why we collect it and how we keep it. By using the site you are considered to agree to this policy.
Information we collect
- Name, mobile number and (if you provide) email and age
- Delivery address: Division, District, Thana and village/area
- Your order, Cart, Reviews, Ratings and photos added to reviews
- Profile photo (if you provide)
- Google login is enabled: your Google account name and email
Why we use information
- To create your account and log you in
- To process orders, for delivery and tracking
- To send notifications when order status changes
- To contact you by phone or WhatsApp if needed
- To improve service quality and provide support
Sharing information
We never sell your information to anyone. Only what is needed for delivery (Name, Phone, Address) may be shared with delivery staff or couriers. We may have to give information to authorities if legally required.
Reviews and photos
If you add a review or photo it will be visible to everyone on the product page along with your name. Your phone number and address are not shown. Please do not include personal information in photos.
Password and security
Your password is kept in encrypted (hashed) form, we cannot see your real password. Do not share your password with anyone. If you suspect anything, change your password or tell us.
Session and browser storage
To keep you logged in, to run the cart and to remember your theme choice we use session and browser storage.
Your rights
From your profile you can change your name, Phone, email and address at any time. To delete your account and data, contact us.
Policy changes
This policy may change over time. Any change will appear on this page.